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FAQ

Frequently Asked Questions

FAQ's

To sign up, click on the ‘Sign Up’ button on our homepage, fill out your profile details, and choose your preferred learning plan.
We offer a variety of courses, including General English, Business English, English for Travel, Exam Preparation (IELTS, TOEFL), and more. Lessons can be customized to focus on speaking, listening, reading, writing, or any specific areas you want to improve.
After signing up, browse our list of available teachers, view their profiles and schedules, and book a lesson at a time that suits you.
Each Lesson Duration is typically 50-minutes. However, an exception for 30-minutes is made in the case of children ages 7 – 13.
Yes, you can reschedule or cancel a lesson up to 6 hours before the scheduled time without any penalties. If you cancel within 6 hours of the lesson, a cancellation fee may apply.
Our teachers are experienced, certified professionals from diverse backgrounds. Each teacher undergoes a rigorous vetting process to ensure high-quality instruction.

Absolutely! You can browse through teacher profiles, read reviews, and watch introduction videos to find a teacher that best matches your learning style and goals.

If you’re not satisfied with your teacher, you can switch to a different teacher at any time. Your satisfaction is our priority

We accept major credit cards, PayPal, and other secure payment methods.

There are no hidden fees. You pay per lesson or subscribe to a package as per your chosen plan. All costs are transparently displayed before you confirm your booking.
You will need a computer or a mobile device with a stable internet connection, a webcam, a microphone, and headphones. Our platform is compatible with most modern browsers

: Once you book a lesson, you will receive a link to join the virtual classroom. Simply click the link at the scheduled time to start your lesson.

If you encounter technical issues, please contact our support team immediately. We will work to resolve the issue promptly or reschedule the lesson if necessary.

You can contact our customer support team via email at info@wordilyenglish.comor through the live chat feature on our website

After each lesson, you will have the opportunity to rate your teacher and provide feedback. Your input helps us maintain high-quality instruction.

If you have any complaints or issues, please reach out to our support team. We are here to assist you and ensure a positive learning experience.
Yes, we offer discounted trial lessons for new students to help you find the right teacher and get a feel for our platform.

We regularly offer promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.

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